Water and Sewer Responsibilities

• Receiving and processing all customer complaint calls and work orders taken by other departments.

• Notifying customers by T.V., radio, newspaper, or door hangers of upcoming projects where service will be interrupted.

• Maintaining wells and chlorination equipment to provide an ample supply of potable water.

• Flushing dead end lines and lines that feed low consumption areas to provide fresh potable water.

• Repairing leaks that occur in the City of Gulfport Water and Sewer system.
  Maintaining, removing and installing new water lines, fire hydrants, sewer lines and manholes as needed.

• Installing water meters as requested by the Water Billing Department for new accounts or to replace a non-functioning meter.

• Collecting water samples for the Mississippi Department of Health to ensure potable water that meets EPA/EPD safe drinking water requirements.

• Providing assistance in preparing the Consumer Confidence Report and the Cross Connection/Backflow Program.

• Installing water and sewer taps where required by application for service to new areas.
  Reviewing and approving “will serve” requests from the Water Billing Department or customers.

• Providing line location in areas where needed.

• Providing cost estimates for water tap fees and sewer tap fees.
  Maintaining and cleaning sewer lift station controls, pumps, motors, and floats.
  Pressure washing sewer lines to allow proper flow.

• Vacuuming sewer lift stations to remove grease and debris.

• Locating sewer lines/taps by map measurement, camera investigation of lines, and physically exposing lines.

• Performing smoke testing, identifying storm water infiltration, repairing problem or requiring customer to make necessary repairs if on private property.

• Reviewing commercial site plans for water and sewer availability and determining cost estimates on projects.

• Perform yard maintenance for well and lift station grounds.