Welcome to the City of Gulfport Water Department! The billing department accepts payments in the office with cash, check, or credit card. (Credit cards require an additional fee). We also take payments by mail, however, mailing your payments may be delayed in processing due to the volume of incoming mail for the department. The water department isn’t responsible for the delay in the processing of your payment. The mail is sent to a lock-box processing center.
We also have an overnight drop box at both locations. You may drop your payment by check or money order along with your payment coupon/stub only.
We accept online payments and EFT- Auto Debit. To sign up for EFT-Auto Debit from your checking/savings account please see the form below.
Now offering Electronic Billing! Please sign up now! See the form below to enroll.
All services are billed monthly and become delinquent 30 days after the due date. Additional charges may be assessed for late payment and disconnection of service. A 11% late fee is assessed on unpaid balances not received by the due date printed on the bill.
Customers are welcome to come in, call, or email any issues or concerns regarding their utility bill. Leak adjustments, pool adjustments, and setting up new services may be brought in person, emailed, or mailed to the department. All TAP fees for new construction are taken in either office.
If you have questions or concerns about your water quality or sewage issues, please contact PUBLIC WORKS at 228-868-5740.
- New Utility Billing Cycle Map
- New Utility Billing Cycle Interactive Webmap
- 2021 Rates for Inside City Limits – Residential
- 2021 Rates for Inside City Limits – Commercial
- 2015–2021 Rates for Outside of City Limits
Utility Billing Forms:
Water Bill Adjustments
Increased water bills due to leaks or pools can be adjusted.
For garbage pick-up, cans, or service, please contact 311 or 228-868-5700.
Customer Steps to Obtain Verification of Water and/or Sewer Service.
If you need to pay your bill online, click the button below.
A customer who disputes the accuracy, validity and/o r amount of a bill covered water and/or sewer charges otherwise must submit a written complaint and request for administrative hearing.
1422 23rd Ave
Gulfport, MS 39501
Lobby hours: 7:30am – 5:30pm
Drive-thru: 7:30am – 5:30pm
13472 Hwy 49 N
Gulfport, MS 39503
Lobby hours: 8am – 5pm