Receiving and processing all customer complaint calls and work orders taken by other departments.
Using City Call-Out System for notifying customers by T.V., radio, newspaper, or door hangers of upcoming projects where service will be interrupted.
Maintaining wells and chlorination equipment to provide an ample supply of potable water.
Flushing dead end lines and lines that feed low consumption areas to provide fresh potable water.
Repairing leaks that occur in the City of Gulfport Water and Sewer system.
Maintaining, removing and installing new water lines, fire hydrants, sewer lines and manholes as needed.
Installing water meters as requested by the Water Billing Department for new accounts or to replace a non-functioning meter.
Collecting water samples for the Mississippi Department of Health to ensure potable water that meets EPA/EPD safe drinking water requirements.
Providing assistance in preparing the Consumer Confidence Report and the Cross Connection/Backflow Program.
Installing water and sewer taps where required by application for service to new areas.
Reviewing and approving “will serve” requests from the Water Billing Department or customers.
Providing line location in areas where needed.
Providing cost estimates for water tap fees and sewer tap fees.
Maintaining and cleaning sewer lift station controls, pumps, motors, and floats.
Pressure washing sewer lines to allow proper flow.
Vacuuming sewer lift stations to remove grease and debris.
Locating sewer lines/taps by map measurement, camera investigation of lines, and physically exposing lines.
Performing smoke testing, identifying storm water infiltration, repairing problem or requiring customer to make necessary repairs if on private property.
Reviewing commercial site plans for water and sewer availability and determining cost estimates on projects.
Perform yard maintenance for well and lift station grounds.
